At the.RAM.plc, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: Name, email address, phone number, and other contact details.
- Account Information: Username, password, and other authentication details.
- Usage Data: Information about how you interact with our services.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Documents: Any files or documents you upload as part of our verification services.
2. How We Use Your Information
We may use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send technical notices, updates, and security alerts
- Monitor and analyze trends, usage, and activities
- Comply with legal obligations
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
4. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Rectify any personal information that is inaccurate
- Request deletion of your personal information
- Restrict or object to processing of your personal information
- Data portability
- Withdraw consent at any time
6. Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@theramplc.com
Address: Addis Ababa, Ethiopia